My plant came in fantastic condition and is even more beautiful than I imagined!
Ordered a mini as a gift for a plant loving friend. It arrived damaged but they quickly sent a replacement! I could tell the work that went into the “moss ball” was very thoughtful. Excellent service, definitely recommend. I would only recommend overnight delivery options to lessen damaged packages from careless carriers.
I am sorry to write this as I was so disappointed. There were several individual pieces of wood which was ok, but they were so crudely attached to each other that there were large gaps between them and created a very ugly shape. I expected it to look like nature's driftwood, but it looked like it had been hacked together.
Thanks for your feedback, we truly appreciate it. The driftwood bowl is like that intentionally. It's made by local vendors of our area. As a small business, we like to support those who are also crafting their art.
Also, sorry for the late reply of this review. I want to offer the option of returning the product. We will reach out through email.
The Customer Service team.
Came in great shape, is very cute and seems fool proof for someone like me.
I love the plant. I loved the packaging.