Give us a review

Help our family own business grow and expand with your kind feedback.

Based on 59 reviews
88%
(52)
2%
(1)
3%
(2)
0%
(0)
7%
(4)
F
Pothos Marble Queen
Faire Goldstein (United States)
Name: Faire Goldstein
I LOVE MY MOSS-BALL PLANTS!

The moss-ball planta from Kazumi are wonderful, easy to care for and beautiful to look at. My husband had the green thumb in our family, but the Kazumi plants flourish even under my care. No more plants in pots for me to overwater, or underwater. And my pothos is beautiful!

Thank you so much for your wonderful review! We are delighted to hear that you love your moss-ball Kokedama and that they are thriving under your care. We are glad to see that our plants are making your plant journey easier and more enjoyable, and that your Pothos is beautiful as well!

We are grateful for your support and appreciate your kind words.

R
Ponytail Palm | Moss Ball Kokedamas
Ruth Hirsch (United States)

Ponytail Palm | Moss Ball Kokedamas

l
Mini Kokedamas | Moss Ball Kokedamas
lavonnia johnson (United States)
Name: Lavonnia Johnson
Share with us how owning our Kokedamas has created an impact in your life!: I love plants
Not a good plant

This was not the plant I wanted but received. I am still nursing it and hope it doesn't die. I like the concept but not the correct plant. They need to look at the orders before sending the plants.

Thank you for your feedback! We apologize for the inconvenience of receiving a different plant than what you had ordered. Our Mini collection typically come assorted, and it sounds like you received something different than a foliage. If you could let us know your order number or any other details, we would be happy to look into this further and assist you in any way we can. We value your satisfaction and would love the opportunity to make things right for you.

B
Anthurium Million | Moss Ball Kokedamas
Barbara Lovelace (United States)
Name: Barb
Share with us how owning our Kokedamas has created an impact in your life!: Purchased for holiday gifts

Awesome products and service. Plants arrived in super condition, with care instructions, and delivered on time.

Wow, thank you for the glowing review! We're thrilled to hear that you had such a positive experience with our products and service, and that the plants arrived in super condition, and delivered on time. Your satisfaction is our top priority and it's great to hear that we exceeded your expectations. Thank you for choosing KG and for your support!

G
Aglaonema Siam | Moss Ball Kokedamas
Genessi (United States)
Name: Genessi
Share with us how owning our Kokedamas has created an impact in your life!: NYC
Made an amazing Christmas Gift!

I bought this as a Christmas present for my boyfriend, who's obsessed with plants. He loved it!
-Shipping & delivery was quick and efficient.
-Appreciate the instructions it came with, as well as the note stating when it should be watered next.
-Plant arrived in good condition. Made for a beautiful and thoughtful Christmas gift.

we are so glad to hear that the plant made such an amazing Christmas gift for your boyfriend and that he loved it. It's great to hear that the shipping and delivery were quick and efficient.

At KG, we aim to provide not only high-quality plants, but also an enjoyable shopping experience. We're thrilled to have succeeded in doing so for you. Thank you for choosing our products and for your support. If there's anything else we can assist with, please don't hesitate to reach out. Thank you again!

Name: Richard
Share with us how owning our Kokedamas has created an impact in your life!: No story
Looks great

Great compact size, love the look

Thank you for your positive review! We're glad to hear that you love the look of the plant and appreciate its compact size. Thank you for choosing our products and for your support!

B
Hypoestes | Moss Ball Kokedamas
BETH SALTZMAN (United States)
Name: Beth Saltzman
Share with us how owning our Kokedamas has created an impact in your life!: 1 star poorly done moss ball. Falling apart
Disappointed

I have purchased from you before and I love my ponytail. this moss ball was done very poorly and is coming apart. This was a hostess gift which I was embarrassed about

C
Color Twine | Moss Ball Kokedama Accessory
C. W. Muniz (United States)
Name: Chesley Wendth
Share with us how owning our Kokedamas has created an impact in your life!: Kokedama ... a little piece of Japan
Beautiful pop of color!

I chose dark red to go with the color scheme of my parents' study. It looks absolutely lovely against the kokedama's green moss.

We are thrilled to hear that the dark red plant you chose is such a beautiful pop of color in your parents' study. It sounds like it looks stunning against the kokedama's green moss. Thank you for taking the time to share your positive experience with us.

We aim to provide high-quality plants that bring joy and beauty to people's lives, so it's great to hear that we hit the mark for you. If there's anything else we can assist with, don't hesitate to reach out. Thank you again for your support!

C
Aralia Snowflake | Moss Ball Kokedamas
C. W. Muniz (United States)
Name: Chesley Wendth
Share with us how owning our Kokedamas has created an impact in your life!: Born in Japan, raised in SF, transplanted in Boston.
Outstanding Customer Service!

From start to finish, my order and experience was clearly of utmost importance to the KG team. I live in the Northeast, and received an email from David asking me if I could move up the delivery date, as the weather in my area in December was not optimum for the plant I ordered. All of my emailed questions about care were answered promptly, and the moss ball and plant were absolutely gorgeous! (I sprung for the extra twine for color, and am so glad I did.) This was the perfect gift for my parents.

Wow, what an outstanding review! Thank you for taking the time to share your positive experience.We are thrilled to hear that David reached out to you regarding the weather and that all of your questions were answered promptly. It's great to hear that the moss ball and plant were gorgeous and made the perfect gift for your parents.

We take pride in providing exceptional customer service, so it means a lot to hear that we succeeded in doing so for you. Thank you for choosing our products and for your support. If there's anything else we can assist with, please don't hesitate to reach out. Thank you again!

K
Anthurium | Moss Ball Kokedamas
Kathleen Casanova (United States)
Name: KC
Anthurium

Beautiful. Had it shipped to Michigan, arrived in fine shape, and continues to grow.

Thank you for your wonderful review of the Anthurium! We are glad to hear that the plant arrived in good shape and is continuing to grow well. Our goal is to provide high-quality plants that bring joy and beauty to people's lives, so it's great to hear that we hit the mark for you.

Thank you for choosing our products and for taking the time to share your positive experience. If there's anything else we can assist with, don't hesitate to reach out. Thank you again for your support!

Name: P Newman
Share with us how owning our Kokedamas has created an impact in your life!: Wanted to find something unique!
Sent these instead of flowers for Christmas

These are unique, beautiful, healthy and definitely the center of attention! What a show stopper! The Company was very thoughtful of cold weather and communicated the change in delivery, so they would make it on time, yet not to expose them to the extreme weather changes that were affecting different areas of the country. Everyone absolutely love them! Ordered 5 large Anthurium Million | Moss Ball Kokedamas in total.

Wow, what a fantastic review! We are thrilled to hear that the unique and beautiful Anthurium Million | Moss Ball Kokedamas were the center of attention and made such an impact.

Thank you for choosing our products and for taking the time to share your positive experience. We are always striving to provide the highest quality plants and exceptional customer service, so it means a lot to hear that we succeeded in doing so for you. I hope the kokedamas continue to bring joy and beauty to your space. Thank you again for your support!

D
Norfolk Pine | Moss Ball Kokedamas
Deborah Gunvaldsen (United States)
Name: Deborah
Share with us how owning our Kokedamas has created an impact in your life!: No story
Norfolk pine

I thought it would have been larger

Thank you for taking the time to share your feedback about the Norfolk pine. I'm sorry to hear that it was not the size you expected. Our product descriptions and photos are designed to help customers make informed purchasing decisions, but we understand that sometimes things don't turn out as planned. Thank you for your support!

J
Bonsai Ficus Retusa | Moss Ball Kokedamas
Jaya George-Zavala (United States)
Name: Jaya
Share with us how owning our Kokedamas has created an impact in your life!: Creating my bonsai collection
Beautiful

The bonsai was a bit bigger than I expected but lovely plant at a great price. Well trained and very cool to water this bonsai in such a unique way. Great buy!

Thank you so much for your kind words about the bonsai! We are thrilled to hear that it was a great buy and that you are enjoying the unique way of watering it. We strive to provide high-quality plants, so it's wonderful to hear that we hit the mark for you. I hope the bonsai continues to bring joy and beauty to your space. If there's anything else we can assist with, don't hesitate to reach out. Thank you again for your support!

J
Anthurium | Moss Ball Kokedamas
Julie (United States)
Beautiful!

My plant came in fantastic condition and is even more beautiful than I imagined!

G
Mini Kokedamas | Moss Ball Kokedamas
Gina Wallace (United States)
Name: Gina
Share with us how owning our Kokedamas has created an impact in your life!: Gifter
Cute and fun!

Ordered a mini as a gift for a plant loving friend. It arrived damaged but they quickly sent a replacement! I could tell the work that went into the “moss ball” was very thoughtful. Excellent service, definitely recommend. I would only recommend overnight delivery options to lessen damaged packages from careless carriers.

P
Driftwood Bowl | Moss Ball Kokedamas Base
Priscilla Jackson-Evans (United States)
Poorly Done

I am sorry to write this as I was so disappointed. There were several individual pieces of wood which was ok, but they were so crudely attached to each other that there were large gaps between them and created a very ugly shape. I expected it to look like nature's driftwood, but it looked like it had been hacked together.

Hi Priscilla,
Thanks for your feedback, we truly appreciate it. The driftwood bowl is like that intentionally. It's made by local vendors of our area. As a small business, we like to support those who are also crafting their art.

Also, sorry for the late reply of this review. I want to offer the option of returning the product. We will reach out through email.

Kindly,
The Customer Service team.

N
Mini Kokedamas | Moss Ball Kokedamas
Nicole Gomes (United States)
Name: Nicoke
Share with us how owning our Kokedamas has created an impact in your life!: Love indoor plants a bit too much with water...it's a work on progress
She cute, and so far so good

Came in great shape, is very cute and seems fool proof for someone like me.

J
Mini Sanseveria Whale Fin
Joan (United States)
Name: Joan
Share with us how owning our Kokedamas has created an impact in your life!: I’m retired.
Whale Fin

I love the plant. I loved the packaging.

D
Jade | Moss Ball Kokedamas
Deborah Bhai (United States)
Name: Deborah
Share with us how owning our Kokedamas has created an impact in your life!: Good energy in a home.
Beautiful in a Unique Way

Secure packaging, great instructions and beautiful plant !

Deborah, thank you for the wonderful feedback!
It's important for us that the plants travel safe.
Any questions you may have we are here to help!
Kindly,
The Customer Service Team.

G
Mini Kokedamas | Moss Ball Kokedamas
Gina Gilbers (United States)
Lovely gift to myself

What a unique planting idea this is! My plant came healthy, zero signs of stress and it arrived very quickly.

C
Mini Kokedamas | Moss Ball Kokedamas
Customer (United States)
Bummed.

I sent this as a gift to my sister and it arrived and just looked sloppy. The plant was very small and on arrival my sister said it wasn’t even in the planter piece…she now says it looks
dead. See photos. Looks nothing like the photos online. Covered in yarn, not pretty

Hi! We have contacted you through email with the best solutions possible. This issue is related to shipping handling from UPS since they're not as careful as we wish. That's why on our shipping policy we added a bullet about this.

Kokedamas are handmade with green thread to hold the moss and soil in the sphere shape. The size is designed for small spaces and gifts as described on the website.

We apologize for the inconvenience this might have caused.

We are here to help and offer you the best experience!

Kindly,
Support Team

Name: Lori Mann
Share with us how owning our Kokedamas has created an impact in your life!: This was purchased as a gift for a friend.
Beautiful!

Perfect as always!

B
Money Tree
Bartlett Bartlett (United States)
Name: P Bart
Share with us how owning our Kokedamas has created an impact in your life!: Love the plantings
Unique

This company has unique quality plants planted and accessories.

S
Money Tree
SEHER SWENSON (United States)
Name: Seher swenson
Share with us how owning our Kokedamas has created an impact in your life!: Love plants
Beautiful plant

Arrived in time and very well package with well instructions !!

D
Anthurium | Moss Ball Kokedamas
Debbie MacArthur (United States)
Name: Debbie
Share with us how owning our Kokedamas has created an impact in your life!: Kokedama plantings are my favorite- I have 4 now
Stunning

A beautiful tribute to love and friendship- the Anthurium Kokedama

Thank you, Debbie, for supporting our family-owned business!

We are so happy you enjoy our Handmade Kokedamas. Also, Thanks for sharing the Kokedama love with your friends and family!