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  • Small

    Case Fits: 15 Small Kokedamas

  • Medium

    Case Fits: 11 Medium Kokedamas

  • Large

    Case Fits: 6 Large Kokedamas and 2 Medium

  • Extra Large

    Case Fits: 3 Extra Large Kokedamas, 3 Large

  • Mix 1

    Case Fits: 4 Large kokedamas + 5 Medium

  • Mix 2

    Case Fits: 3 Large Kokedamas + 7 Medium

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FAQ's

How is the process to order?

1. Select the desired kokedama products from our availability catalog.

2. Send order to our sales team at sales@kazumigarden.com to receive a quote.

3. Once you have received the invoice, confirm your order, and which shipping method you prefer (FedEx Freight, UPS, or LTL Truck Services.)

4. Send payment with a check prior, or after receiving.

5. Our production team will begin crafting your order, which takes approximately one to two weeks.

6. We will provide tracking information when your order ships.

7. Your order will arrive in 3 to 4 days, and you can enjoy your new, hand-crafted kokedamas in your store.

Please let us know if you have any questions regarding the process. Our team is always available to assist you and ensure that your ordering experience is a pleasant one.

What's the minimun to order?

The minimum to order is $500

How long does my order takes?

We take pride in the quality of our hand-crafted kokedamas. Our production time is carefully set from one to two weeks to ensure that each kokedama is meticulously prepared, with the utmost care and attention given to every detail. This guarantees that every kokedama that leaves our facility is of the highest quality and ready to elevate your store's appeal.

How do you ship?

We understand that time and safe delivery is crucial for your business. That's why we take great care in ensuring your kokedamas arrive in perfect condition. We use only the best shipping methods, including FedEx Freight, UPS, and LTL Truck Services, to ensure that your kokedamas are delivered quickly and efficiently. Our shipping process is streamlined to ensure your plants arrive in just 3 to 4 days after the shipment. Our carefully crafted packaging ensures that your kokedamas will arrive in excellent condition and ready to display, making your buying experience with us an easy and enjoyable one.

What's the care after I receive the Kokedamas?

1. Watering: Kokedamas are grown in moss, which helps to retain moisture. Water the Kokedama thoroughly when the moss ball feels lightweight. This can be done by immersing the Kokedama in water for 5-10 minutes. Drain away before hanging or placing the Kokedama back in its spot.

2. Lighting: Place Kokedamas in bright, indirect light or in areas with filtered natural light.

3. Temperature: Keep your Kokedamas in a warm, draft-free location. Avoid placing them in direct sunlight or near heat sources.

How do I sell them at my store?

Our commitment to your success extends beyond the delivery of your order. To ensure your store team is fully equipped to handle any customer questions, we provide comprehensive learning materials. These materials cover everything from care instructions to product information and will ensure your team is knowledgeable and able to confidently answer any questions. Additionally, you'll have access to our specialized FAQs, specifically designed to address customer inquiries, further streamlining the shopping experience for your customers.

How can I display the Kokedamas at my store?

Our wide range of bases not only provide an opportunity to upsell your Kokedamas but also help elevate the look of your store. From sleek and modern to rustic and natural, we have a selection of bases. The possibilities are endless, so let your imagination run wild. From adding a pop of color to a neutral space to creating a visually striking display, our bases provide an ideal way to add value to your store and delight your customers.

How to water multiple kokedamas at the same time?

When it comes to watering multiple kokedamas at the same time, there are several effective methods to choose from.

1. Use a large tray, where you can place 6 to 8 kokedamas of the same size at a time. Fill the tray with water up to 3/4 of the moss ball. Then leave the small kokedamas for 5 minutes, medium-sized for 10 minutes, and large ones for 10-15 minutes. This allows the moss to become fully saturated. After, let them drain in a well ventilated area.

2. Use a hose: If you have an outdoor area. Do it twice a week. It's important to make sure that water is being directed towards the top center of the kokedama for proper penetration.

How to know when to water the Kokedamas?

We understand the importance of proper care for your Kokedama. That's why we include a hang tag on each kokedama that specifies the ideal watering schedule and light requirements for the specific plant. Additionally, you can easily know when it's time to water by simply checking the weight of the moss ball. A lightweight kokedama, is an indication that it needs watering.

Our website offers detailed care instructions and helpful tips on how to maintain the health and beauty of your Kokedama. With our detailed information, you can be confident that your kokedama will thrive in your store, delighting your customers and boosting your sales.