We only ship Monday-Wednesday. This is for the safety of the plant so it doesn't stay in a box for more days than usual since Sunday mail doesn't work.
Exceptions could be local deliveries or orders to Florida which usually takes 1-2 business to arrive. These orders we may deliver them on Monday-Thursday and they could arrive that same week.
We use Priority Mail with USPS (2-3 business days) or Home Delivery FedEx (3-5 business days)
We ship overnight. We recommend to contact us first through our chat or other platforms to see availability of desired product.
If an issue arises with your kokedama and a communication is established with us as soon as possible; we could help resolve the issue. If issue persists, we could exchange or give a full refund only within 30 days.
We do wholesale. Please chat with us or email us for price inquiries.