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SHIPPING POLICY

  • We only ship Monday-Wednesday. This is for the safety of the plant so it doesn't stay in a box for more days than usual since Sunday mail doesn't work.

  • Exceptions could be local deliveries or orders to Florida which usually takes  1-2 business to arrive. These orders we may deliver them on Monday-Thursday and they could arrive that same week.

  • We use FedEx 3 Days express, 2 express, or overnight.

  • For FedEx 2 days express please contact us through our chat or other platforms to see the availability of the desired product.   

  • We ship overnight. We recommend to contact us first through our chat or other platforms to see the availability of the desired product.

RETURN POLICY

If an issue arises with your kokedama and communication is established with us as soon as possible; we could help resolve the issue. If the issue persists, we could exchange or give a full refund only within 30 days.

WHOLESALE INQUIRIES

We do wholesale. Please chat with us or email us for price inquiries.

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