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SHIPPING POLICY
  • We only ship Monday-Wednesday. This is for the safety of the plant so it doesn't stay in a box for more days than usual since Sunday mail doesn't work.

  • Exceptions could be local deliveries or orders to Florida which usually takes 1-2 business to arrive. These orders we may deliver them on Monday-Thursday and they could arrive that same week.

  • We use Priority Mail with USPS (2-3 business days) or Home Delivery FedEx (3-5 business days)

  • We ship overnight. We recommend to contact us first through our chat or other platforms to see availability of desired product.

RETURN POLICY

If an issue arises with your kokedama and a communication is established with us as soon as possible; we could help resolve the issue. If issue persists, we could exchange or give a full refund only within 30 days.

WHOLESALE INQUIRIES

We do wholesale. Please chat with us or email us for price inquiries.

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OUR STORE

Phone: +1(954) 309-1515

Email:  kazumigarden@hotmail.com

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